Privacy Policy

Last updated: May 28th, 2026

TUNESPHERE SG PTE. LTD. operates the Muvio web service (the "Muvio Web" or "Service"), which is accessible via web browsers. The Service may offer paid features, subscriptions, or digital content purchases through secure payment processing. This Service is provided by TUNESPHERE SG PTE. LTD. and is intended for use as described in this Privacy Policy and our Terms and Conditions.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our web Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible on the Muvio website unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our web Service, we may require you to provide us with certain personally identifiable information, including but not limited to name, email address, device identifiers (such as IP address or browser fingerprint), and any other information you voluntarily provide (e.g., user-generated lyrics, feedback). The information that we request will be retained by us and used as described in this privacy policy.

The Service does use third-party services that may collect information used to identify you. Below are the third-party service providers used by Muvio Web:

Links to the privacy policies of third-party service providers used by the web service

Log Data

We want to inform you that whenever you use our Service, in the case of an error in the web application we collect data and information (through third-party products) from your browser called Log Data. This Log Data may include information such as your device Internet Protocol ("IP") address, browser type, operating system version, the configuration of the Service when utilizing our website, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service may use "cookies" to enhance functionality and for analytics. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Web Payments (Stripe)

If you access or use our Service through a web browser and choose to make any purchases or payments (including but not limited to subscriptions, digital content, or other paid features), we use a third-party payment processor to facilitate those transactions. For web-based payments, we currently utilize Stripe as our payment service provider.

When you initiate a payment via our website, you may be asked to provide certain billing and payment information, such as your name, billing address, email address, and payment card details. This information is collected directly by Stripe in accordance with their privacy policy and terms of service, and we do not store or have access to your complete payment card credentials (e.g., full Primary Account Number, CVV, or expiration date) on our servers. We may receive limited transaction-related information from Stripe (such as payment status, transaction ID, amount paid, and masked payment method) to manage your account, fulfill your order, and provide customer support.

The processing of your personal data in connection with web payments is governed by the privacy policy of Stripe. We encourage you to review their privacy practices before providing any payment information.

Stripe

Stripe, Inc. and its affiliates (“Stripe”) provide payment processing services for our web platform. When you make a payment via Stripe, your personal and payment information is handled according to Stripe’s Privacy Policy. Stripe may use your information to process transactions, prevent fraud, comply with legal obligations, and improve its services. For more details about how Stripe collects, uses, and protects your information, please refer to the Stripe Privacy Policy.

We limit our collection of your payment-related personal data to what is necessary to manage your purchases (e.g., transaction confirmation, invoice history, and customer service communications). We do not sell, rent, or share your payment information with any other third parties except as required by law or as necessary to complete the transaction via Stripe.

By completing a web-based payment through our Service, you acknowledge that your personal and financial information will be transferred to and processed by Stripe in accordance with its privacy policy, security measures, and applicable data protection laws. If you have any concerns regarding the handling of your payment data, please contact us or Stripe directly.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

User Inputs and Outputs

User inputs (e.g., lyrics, images, text prompts) and generated outputs (e.g., music videos, songs) may be accessed and processed solely as necessary to operate, maintain, secure, and improve the service. This includes activities such as improving functionality, enhancing user experience, diagnosing technical issues, and fixing errors.

Access to such content is limited to authorized personnel and systems, is subject to confidentiality obligations, and is handled in accordance with applicable data protection laws. We do not use user content for advertising purposes, nor do we sell user content to third parties.

Children's Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2025-11-12 (updated for Muvio Web on May 28th, 2026).

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at: support@muvio.ai

Extra Information for Muvio Web (AI Song & Music Video Maker)

1. Ownership and Licensing

Royalty-Free use anywhere: Muvio PRO subscribers own the songs & music videos they generate during their subscription period. Free users' generated songs & music videos are owned by Muvio, but free users can use them for personal use.

Personal Use:

Personal Use refers to any non-commercial activity where the generated Songs & Music Videos is used for private purposes. This includes activities that do not directly generate revenue or are not intended for commercial gain. Examples include:

Commercial Use:

Commercial Use refers to any activity where the generated Songs & Music Videos is used with the intent to generate revenue or is associated with a business or commercial entity. Examples include:

2. Copyrighted Material

User Responsibility: It is the User's sole responsibility to ensure that any images, text, or elements they input into Muvio do not infringe upon the copyrights or intellectual property rights of third parties. Muvio does not claim ownership of the inputted material.

3. Intellectual Property

Protection of Intellectual Property: Users retain ownership of the original content they provide (e.g., user-created lyrics). However, Muvio does not provide any copyright protection services for the user-generated content. Users are responsible for protecting their own intellectual property rights.

4. Publishing and Sharing

Social Media and Online Platforms: Users are free to publish Songs & Music Videos created on Muvio to social media and other platforms within the scope of the use. Free users must provide attribution (Created by Muvio), while paying subscribers are encouraged to do so.

5. Legal Compliance and Queries

Copyright protection for AI-generated content is a complex and evolving area of law that varies by country. We recommend consulting a qualified attorney to stay updated on the latest developments and understand the degree of copyright protection available for your generated content.